Last Updated: [Insert Date]
Dear Valued Gardener,
At Herbaceous Perennials Store, we cherish your trust as deeply as we cherish the first blooms of spring. Just as we carefully nurture our Helleborus and Dianthus, we are committed to protecting your personal information with the utmost care. This Privacy Policy explains how we collect, use, and safeguard your data when you visit gardentendingus.com.
1. Information We Collect
We collect information that helps us serve your gardening needs:
- Personal Details: Name, email address, shipping address (3205 Leo Street, WEATHERBY, US 64497), and contact information when you place an order or create an account
- Payment Information: Credit/debit card details processed through our secure payment gateways (we never store full card numbers)
- Garden Preferences: Your browsing behavior and plant preferences to personalize your experience
- Technical Data: IP address, browser type, and device information for security and analytics
2. How We Use Your Information
Like carefully selected perennials, each piece of information serves a purpose:
- Process your orders for our premium Anemone, Iris, and other herbaceous perennials
- Provide customer support through our dedicated team at [email protected]
- Improve our website and product offerings based on your gardening interests
- Send seasonal gardening tips and promotions (only with your consent)
- Prevent fraud and ensure transaction security
3. Data Sharing & Disclosure
We treat your information like rare plant specimens—shared only when necessary:
- Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger or sale of company assets
We never sell your personal information to third-party marketers.
4. International Data Transfers
While we serve gardeners globally (excluding Asia and certain remote regions), your data may be transferred to and processed in the United States, protected by our security measures regardless of location.
5. Data Security
We protect your data with the same diligence we use to prepare our plants for shipping:
- SSL encryption for all data transmissions (look for the padlock icon)
- PCI DSS compliance for payment processing
- Regular security audits and minimal data retention policies
- Secure servers protected by industry-standard measures
6. Your Rights
You have rights regarding your personal information, just as you have choices in your garden:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Withdraw consent (where applicable)
- Request data portability
- Lodge complaints with regulatory authorities
To exercise these rights, please contact us at [email protected].
7. Cookies & Tracking Technologies
Like companion plants that support growth, cookies help our website function optimally:
- Essential Cookies: Necessary for checkout and account functions
- Performance Cookies: Help us understand how gardeners navigate our site
- Marketing Cookies: Used with consent to show relevant plant suggestions
You may adjust cookie settings in your browser, though some features may not grow as well without them.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from young gardeners.
9. Policy Updates
We may update this policy as our digital garden evolves. Significant changes will be communicated through our website or email.
10. Contact Us
For privacy-related questions or concerns, please reach out to our Data Protection Officer:
Herbaceous Perennials Store3205 Leo Street
WEATHERBY, US 64497
Email: [email protected]
Thank you for trusting us with your gardening journey. May your perennials—and your privacy—flourish under our care.
Happy Gardening,
The Herbaceous Perennials Store Team
