Last Updated: [Insert Date]

Welcome to Herbaceous Perennials Store! These Terms and Conditions (“Terms”) govern your use of our website gardentendingus.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these Terms. Please read them carefully.

1. Our Store

Herbaceous Perennials Store specializes in premium herbaceous perennials including but not limited to Achillea, Ajuga, Anemone, Astrantia, Campanula, Dianthus, Digitalis, Geranium, Geum, Helleborus, Iris, and Penstemon. We cater to gardening enthusiasts who appreciate quality plants and exceptional service.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any part of our site without permission
  • Comply with all applicable local laws regarding plant importation in your region
  • Assume responsibility for proper plant care after delivery

3. Product Information

3.1 Plant Descriptions

We make every effort to accurately describe our plants, including growth habits, bloom times, and care requirements. However, actual plant performance may vary based on your local conditions and care practices.

3.2 Availability

All plants are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For plant health and safety reasons, we cannot accept returns on:

  • Plants that have been planted or removed from their original containers
  • Personalized or special order items
  • Plants showing signs of improper care after delivery

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason. Orders are typically processed within 1-2 business days.

4.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order.

4.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time without notice, though changes will not affect confirmed orders.

5. Shipping Policy

5.1 Shipping Areas

We ship worldwide excluding some remote areas and parts of Asia. Customers are responsible for checking their local import regulations.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 days after dispatch)

5.3 Delivery Issues

Please inspect packages immediately upon arrival. Report any damage within 48 hours to [email protected] with photos of the damage.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange. Contact us at [email protected] to initiate a return with:

  • Subject: “Return/Exchange Request – Order #[Your Order Number]”
  • Plant name(s) for return
  • Reason for return
  • Your preferred resolution
  • Your contact information

6.2 Return Process

After receiving return authorization, send items to:
Herbaceous Perennials Store Returns Department
3205 Leo Street, WEATHERBY, US 64497

6.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on gardentendingus.com, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and trademark laws. You may not use any content without our express written permission.

8. Limitation of Liability

Herbaceous Perennials Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim shall not exceed the purchase price of the products in question.

9. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about these Terms, please contact:
Herbaceous Perennials Store
3205 Leo Street, WEATHERBY, US 64497
Email: [email protected]

Thank you for choosing Herbaceous Perennials Store. We appreciate your trust in us to provide quality plants for your gardening journey.